Returns & Exchanges
We want you to be fully satisfied with your Dime purchase, which is why we offer a 30-day return window for all unwashed and unworn items. Simply ensure all original tags are attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring they are securely sealed to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing